Managed IT Services & IT Outsourcing

As the leading provider of IT consulting in Portland, Oregon, Smart IT Firm has the skills and expertise necessary to take your business to the next level.

Our team of dedicated experts possesses years of experience providing consulting and managed IT services. We help businesses save money, optimize the efficacy of their information technology, and fuel continued growth.

Whether you need business VoIP phone services, cloud migration assistance, software support, or comprehensive technology solutions, Smart IT Firm has the capabilities to get the job done.

We are a group of skilled and experienced engineers who connect technology puzzle pieces together. We talk to you about your needs and suggest practical and cost effective technology solutions for your business. From IT consultation and support to cloud integration and disaster recovery strategies, we address all your business IT needs.

We offer powerful, affordable and efficient technology solutions for small and medium businesses in Oregon and Washington. We focus on your technology maintenance while also providing tech support for your employees—so you can focus on your business success! Our smart and innovative technology tools—such as Servers, Routers, and Switches—monitor your business technology for errors and faults to let us know if your current technology is healthy and happy. In this way, we help you avoid failures before they cause downtime by maintaining your technology and fixing issues as they arise.

We have over twenty years of technology experience and have performed many migrations and implementation types for small, medium and large businesses. We know about affordable technology solutions that work, and have seen technology solutions that simply create more problems and cost businesses lots money for upkeep and maintenance. Our extensive IT experience enables us to provide you with the right solutions that work best for your business.

Our focus is on customer satisfaction. Many IT companies offer cookie cutter solutions based on the profit margin or perks from the vendors they are selling. We do things differently, by giving you options for your IT department. Working in this way, our smart technology tools help us achieve greater levels of success than our competitors.

Contact us and let’s talk about how Smart IT Firm can save you money!

Contact us for a free comprehensive consultation and review of your current network setup, design and performance. Schedule a Network Assessment today!

FREE Technology Assessment

433 Servers Deployed in General
1498 Mailboxes Migrated to Office 365 from on-prem Exchange and Clouds such as Google, GoDaddy and others
dialer_sip 892 VoIP Telephones Deployed in General
98 Terabytes of data in the cloud stored for disaster recovery

IT Outsourcing vs. Managed IT Services

In addition to IT consulting, Smart IT Firm provides our clients with both managed IT services and total IT outsourcing solutions. While these options are similar, it is important to understand the distinctions between these service options so that you can select the best suite of solutions for your organization’s needs.

Our IT services in Portland are tailored to meet the individual needs of each client. We offer a broad range of solutions that are designed to improve every touchpoint between your team and information technology.

When working with new clients, our experts take the time to understand the challenges and pain points that clients are facing. We then develop a custom strategy to eliminate those barriers and facilitate continued growth.

If you need Smart IT Firm to serve as your entire information technology team, then our IT outsourcing in Portland is the better service option for your business.
When you partner with us for IT outsourcing, our team will handle everything from troubleshooting software and hardware to managing full-scale network migrations.

Put simply — we become your IT department.

Our IT Outsourcing Services

As a full-service business IT consulting and managed services provider, Smart IT Firm offers a comprehensive suite of solutions, including:

VoIP Phone

Voice over Internet Protocol (VoIP) phone services are far more reliable than traditional landline alternatives. In addition, VoIP communication produces better sound quality, ensuring that you and your team can have crystal clear conversations both internally and with clients.

As an added benefit, VoIP solutions for Smart IT Firm can help you significantly reduce the cost of phone service for your business.

Cloud Asset Management

Cloud-based assets provide superior flexibility when compared to on-site solutions. However, managing cloud assets in-house requires a team of IT professionals. Hiring and training these experts will quickly become a cost-prohibitive venture, especially as your business grows.

Smart IT Firm alleviates this financial burden by providing expert cloud management services at a fraction of the cost. You can gain access to the expertise you need without incurring any undue overhead.

Software and Hardware Troubleshooting

If you partner with Smart IT Firm for IT outsourcing services, our team will handle all routine hardware and software troubleshooting responsibilities. We will field calls or emails from your staff and remedy any system issues quickly so that they can optimize their productivity.

When time equals money, you need an IT partner like Smart IT Firm that can get your software back up and running in a flash.

Network Administration

Network administration is another time and labor-intensive information technology responsibility that is better left to the pros at Smart IT Firm. Our team has the knowledge and experience necessary to keep your network operating at peak efficiency 24/7.

Cybersecurity

Even a single data breach can cripple your business, which is why you must get serious about cybersecurity. Not sure where to begin? Don’t worry, as Smart IT Firm’s IT services in Portland include network monitoring and threat mitigation. We will work tirelessly to keep your invaluable data secure and out of the hands of bad actors.

Network Migrations

Over the years, Smart IT Firm has helped countless clients migrate away from legacy infrastructure to modern cloud architecture. Our team can assist with everything from migration planning to the transition itself in order to minimize disruptions to business continuity.

We take the headache out of cloud migrations so that you can focus on more important things, like growing your business.

 

Benefits of IT Consulting Services in Portland

Since we were founded in 2016, Smart IT Firm has deployed hundreds of servers, installed countless VoIP telephones, migrated dozens of terabytes of data to cloud solutions, and helped our valued clients achieve their organizational goals by leveraging the power of IT.

By partnering with Smart IT Firm, your business can join the ranks of our satisfied clients and experience benefits such as:

Reduced Costs

The costs of in-house IT management can be excessive and unpredictable. This fluctuation can make it difficult to budget for information technology upgrades, routine maintenance, and other expenses. That does not even include the costs associated with recruiting and hiring talented information technology professionals.
Fortunately, Smart IT Firm can alleviate these financial burdens. Once we create your custom support strategy, our services are available to your company at a flat monthly rate. This approach takes the guesswork out of budgeting and reduces the overall costs of IT. Talk about a win-win.

Optimized ROI

As Portland’s premier IT consulting firm, we can also help you identify the ideal technology investments for your company’s unique needs.

Smart IT Firm will guide purchasing decisions so that you can get the most bang for your buck. This oversight allows us to transform IT from a burden to a long-term investment that will pay dividends both now and in the future.

Increased Operational Efficiency

Like all businesses, your company is probably always on the lookout for ways to increase operational efficiency. While there are many ways to become more efficient and productive, overhauling your IT management strategy is a great place to begin.

Network outages, software failures, and unexpected downtime can all crater team productivity. Even a brief outage can cost you thousands in lost profits.

Smart IT Firm’s proactive approach to managed services allows us to identify and resolve many technology issues before they impact business continuity. If an outage does affect your team, we will be ready to troubleshoot the issue and restore your network. Together, we can help your business achieve its true potential.

 

Who We Serve

Smart IT Firm has proudly served clients across a broad range of industries. Since Smart IT Firm creates a custom support strategy for every client, we specialize in serving small- to medium-sized businesses with fewer than 200 employees. Our tailored approach is designed to help SMBs thrive.

Some of the industries that we partner with most frequently include law firms, real estate offices, and sales companies. We excel at bridging the gap between staff members and the technologies that they rely on to serve their clients.

Smart IT Firm believes that interacting with information technology should be a seamless process that adds value to businesses, not a point of contention.

Why Us?

Smart IT Firm differentiates itself from the competition by connecting our clients with the best engineers in the Portland region. Our experts are accustomed to solving complex client problems in order to optimize the experience of employees and the customers they serve.

The Smart IT Firm team never cuts corners and is fiercely committed to the success of our valued clients. We exhibit transparency from the first time we interact with new clients to ensure that they receive the level of service they deserve.

Our clients love our lightning-fast ticket resolution times, flat-rate billing model, and relationship-based approach to managed IT services.

At Smart IT Firm, we never try to upsell customers on services they don’t need. We assess their needs and help them make informed decisions that will further their organizational goals.

 

Contact Smart IT for World Class IT Services in Portland

Stop wasting your time searching the phrase “Managed IT Portland” and connect with Smart IT Firm today. Our team of experts will happily provide you with a free comprehensive consultation and analyze your current network configuration. We will leverage this information to create a custom service strategy designed around you and your needs.

Schedule your no-obligation network assessment today and experience the Smart IT Firm difference firsthand.

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