Tech Support Help Desk Service in Beaverton and Portland area

We are a smart group of technology engineers that have been in this field for over 18 years. We know what works and what is a recipe for a disaster. We are up to speed with technology and have answers even to complex technology issues.

About Our Help Desk

We are a smart group of technology engineers that have been in this field for over 18 years. We know what works and what is a recipe for a disaster. We are up to speed with technology and have answers even to complex technology issues.

Our help desk service has been custom created to accomplish success from the first contact. When you reach out to our team, the person you connect with will resolve your issue 99% of the time. We accomplish this by having great back end documentation system that is indexed and organized.

When a new service request is created via the portal or a telephone call, our agent will know what needs to be done to get you back in production. If the problem ends up being beyond remote capabilities, we will dispatch an engineer to your place of work and resolve your technical issues.

We also take care of your network and servers. We will include all your technology that you rely on and maintain it, monitor it and audit it for you to keep you working. No matter how complex your network is, Smart IT Firm engineers will take care of your technology and make it work for you. Contact us today.

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Our Features

Help Desk and Tech Support Company in Beaverton, Portland OR